We apologise for any website performance issues you may have experienced over the past few weeks. Over this period, we’ve experienced particularly high demand across our website. The increased load, especially during busy times, has unfortunately contributed to intermittent slow loading of certain pages.

Our development team have been analysing error logs and user feedback to diligently troubleshoot the issues, and have made good progress identifying and addressing the underlying causes. Although more work remains, recent optimisations have already led to improved load times on key pages, such as the buildsheet.

Thank you to everyone who took the time to report specific issues – your feedback really helped guide our efforts.

We appreciate your ongoing patience as we work to ensure the smoothest possible experience across the site. If you notice any remaining delays, please let us know via the form below so we can continue improving performance.

Regards,

Chris Wallhead
Managing Director